General conditions of sale of products and services sold on the website: https://integral-management-online.com
Date of last update: July 2022
PREAMBLE
This contract is concluded electronically between:
- The website https://integral-management-online.com offers innovative products and services and/or dematerialized content.
Hereinafter referred to as “Integral Management”, ON THE ONE PART.
- And between any legal or natural person, individual or professional, under private or public law, placing an order with this website validated by our secure payment platform, or any other authorized means of payment.
Hereinafter referred to as the "CUSTOMER" or the “CLIENT” or the "USER", ON THE OTHER PART.
These General Conditions of Sale and Use constitute a contract governing the relationship between Integral Management and the Client. The purpose of these clauses is to define the terms and conditions under which Integral Management makes the service available to the Client. They cancel and replace all previous provisions not expressly referred to or appended and constitute all the rights and obligations of Integral Management and the Client.
Without this list being exhaustive: https://integral-management-online.com and any related sites and subdomains. These General Conditions of Sale and Use comply with the legislation in force as well as the new regulations on the protection of personal data.
BY TICKING THE VALIDATION BOX OF THE GENERAL CONDITIONS OF SALE AND USE PROVIDING SO, THE CUSTOMER AGREES TO WAIVE HIS 14-DAY RIGHT OF WITHDRAWAL TO BENEFIT IMMEDIATELY FROM DIGITAL CONTENT NOT PROVIDED ON A MATERIAL MEDIA AND/OR SERVICES WHOSE DELIVERY IS INTENDED IMMEDIATELY AFTER ORDERING.
ARTICLE 1: OBJECT
This concerns the rights and obligations of Integral Management and the Client in the context of their conclusion and execution. The General Conditions of Sale and Use are accessible on the site and will prevail, if necessary, over any other version or any other document.
The purpose of these conditions is to determine the conditions under which any act of purchase of one or more products and/or services presented on the Integral Management website and all the sites that depend on Integral Management defined herein is carried out below.
Integral Management mainly sells services in the form of remote consultations and dematerialized products in the form of images, videos, audios, and writings for download in the managerial, and entrepreneurial fields, the increase in learner skills, personal development, health, well-being, interpersonal relationships, and spirituality.
The validation of the order by the Customer acknowledges by ticking the box provided for this purpose to have read and accepted the General Conditions of Sale and Use before finalizing the order implies unconditional acceptance of this.
The content of each offer is detailed on the site in question or by email/telephone. The Client also acknowledges that before any order, he has received all sufficient information and advice from Integral Management and/or its attached websites or sub-domains allowing him to ensure the suitability of the formula which he selects for his own needs.
The Customer declares to be of legal age and capable of contracting under the law and declares, if necessary, to validly represent the person for whom he is committing. The Customer guarantees compliance with the General Conditions of Sale and Use for all of its employees, employees, and agents.
Integral Management and/or its related websites or sub-domains may use a platform, i.e. a training or delivery website accessible from a URL link sent to the customer after his order or via a tab to be able to access the service or product (documents/videos/audios). Access to the platform is subject to identification and a password which are provided by Integral Management to the Client.
Unless proven otherwise, the data recorded by the website constitutes proof of all facts, acceptance, and transactions.
ARTICLE 2–ACCESS CONDITIONS
The content of the pages of our website is provided solely for your personal use and your general information. It is subject to change without notice.
The order specifies the content and characteristics of the various products and/or service packages they contain. This is on an exhaustive basis and according to the particular conditions of each commercial offer of Integral Management and its attached sites. Online training content, access to groups, access to documents, event invitations, recorded or live videos, personalized services, or supports.
Neither Integral Management nor any third party provides any warranty as to the accuracy, timeliness, performance, completeness, or suitability of the information and material found or offered on this website to achieve a particular goal. You acknowledge that such information and material may contain inaccuracies or errors and we expressly disclaim any liability for any inaccuracies or errors to the extent permitted by law.
Your use of any information or material from this site is at your own risk, for which we cannot be held responsible. It is your own responsibility to check and ensure that any products, services, or information available on our site meet your specific expectations.
Unauthorized use of our website may give rise to claims for damages and/or criminal prosecution.
From time to time, our website may also include links to other sites not affiliated with Integral Management. These links will be provided as a service to you by providing further information. However, this does not mean that we endorse these sites or their content.
ARTICLE 3 – SITE MANAGEMENT
For the proper management of the site and/or its attached sites, Integral Management may at any time unilaterally and without prior notification:
- suspend, interrupt or limit access to all or part of the site, or to a specific category of users, or to any user who does not comply with the rules of these general conditions;
- delete any information that could disrupt its operation or contravene the laws in force;
- suspend the site to carry out updates.
ARTICLE 4 – INTELLECTUAL PROPERTY
All the contents of this website are and remain the exclusive intellectual property of Integral Management. All content on this site is subject to European and international copyright and intellectual property law. All reproduction rights are reserved. No one is authorized to copy, reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether visual (images, written texts) or sound (audio, video), whatever the form and destination are strictly prohibited. Any simple or hypertext link to an audio, video, or page is strictly prohibited unless expressly authorized in writing by Integral Management.
The writings in downloads and/or downloads in audio and video format are offered for private, non-public, and non-commercial or professional use.
ARTICLE 5 – PRICE
The prices of our products and services are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order) unless otherwise indicated.
All orders, whatever their origin, are payable in euros.
Integral Management reserves the right to modify its prices at any time, but the product and/or service will be invoiced based on the rate in force at the time of validation of the order.
The price is fixed and final, its amount is determined on the site at the time of the order.
The price can be paid in full at the time of the order or in installments. Payment in installments is not comparable to a non-binding subscription.
The initial price is due regardless of the method of payment selected by the Customer.
For payments in installments, the first payment occurs on the day of the order and the following installments are monthly.
ARTICLE 6 – ORDERS
You can place an order directly on this website for all dematerialized products and/or services, and by telephone or email for services only. The Customer agrees to provide a valid email address as well as his physical address to receive the product he orders and his purchase invoice.
The products and services are carefully described and presented. However, in the event of errors or omissions in the presentation, Integral Management cannot be held liable as a result.
The contractual information is presented in French/English and will be confirmed at the latest when your order is validated.
Integral Management reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of difficulty concerning the order received.
ARTICLE 7 – VALIDATION OF YOUR ORDER
Any order appearing on our website implies acceptance of these General Conditions of Sale. Any order confirmation entails your full and complete acceptance of these General Terms and Conditions of Sale, without exception or reservation.
All the data provided and the recorded confirmation will constitute proof of the transaction.
It is up to the Customer to select on the Site the Product(s)/Service(s) that he wishes to order and to select the formula that best suits his needs. In the event of changes in its needs, the Client may contact Integral Management to consider a change of Service based on current offers.
In any case, the sale will only be considered final after Integral Management has sent the Customer confirmation of acceptance of the order, which results in the sending of an email and after collection, either the full price, or a monthly payment for the Service or Product, or a partial or installment payment.
In accordance with article 1316-1 of the Civil Code, the customer undertakes to provide truthful identification elements. An order is considered valid and accepted only from the moment Integral Management has acknowledged receipt.
The order confirmation will constitute the signature and acceptance of the operations carried out.
You declare as a Customer to have perfect knowledge of it.
The Service or Product can be offered in “pre-order”, that is to say, purchased before its official publication; in this case, payment is due immediately at the time of the pre-order.
The estimated dates of publication of products and services are not contractual and may change.
Integral Management does its best to respect the announced dates and reserves the right to send the access codes within a reasonable time after the announced date.
An invoice is established by Integral Management within a reasonable time after the order.
It is sent to the Customer or, failing that, accessible on request. Invoices are payable upon receipt or, where applicable, according to the agreed monthly payment schedule.
ARTICLE 8 – PAYMENT
The fact of validating your order implies you have the obligation to pay the price indicated. The price is payable in full and in a single payment with the order. In the event of payment in several installments, the customer must pay the full amount provided.
The payment in installments of the Service or Product is a payment facility that is not comparable to credit and the last due date never occurs after the delivery of the Service or Product.
It is specified that the Customer may not avail himself of the micro-credit regime that may be applicable in his country of residence with Integral Management for the monthly payment of the Service or Product.
Payment for your purchases is made by PayPal, Stripe, bank transfer, or credit card. When requesting credit card information, a secure SSL data transfer protocol and the MasterCard SecureCode and the Verified by Visa security systems are used. The information transmitted is encrypted according to the rules of the art and cannot be read during network transport.
The customer is subject to the conditions of use of Paypal and Stripe. Any guarantee as to the security of this system is entirely the responsibility of the subcontractor and cannot be imputed to us. Once the payment has been initiated by the customer, the transaction is immediately debited after verification of the information.
In accordance with article L.132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By communicating his banking information during the sale, the customer authorizes the seller to debit his card for the amount relating to the price indicated. The customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or the impossibility of debiting the card, the sale is immediately resolved as of right and the order canceled.
The prices in force may be revised during promotional offers or one-off operations in compliance with the regulations.
The prices attached to the training formulas are therefore likely to go up or down over time, without the Customer being able to rely on it during the execution of the Service or Product to obtain a price reduction specified when ordering.
In the event of subscription to a Service or Product by monthly or installment payment and/or renewal of the Service or Product by tacit agreement, the payment of the first installment by the Customer implies his consent to automatic debit from the bank account used for the payment of the following installments under the conditions provided for in the order.
The means of payment used by the Customer at the time of subscription to the Service or Product by monthly payment or any payment in installments must therefore be valid until the last payment due date provided for in the order, at least for the initial duration and scheduled Service or Product farm.
Payments made by the Customer will only be considered final after effective collection of the sums owed by the Customer.
The sums paid with the order may at no time be considered as a deposit or down payment.
ARTICLE 9 – WITHDRAWAL AND LEGAL EXCEPTION
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a legal withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons nor to pay a penalty.
In the event of exercise of the right of withdrawal, the company will reimburse the sums paid, within 14 days of notification of your request and via the same means of payment as that used when ordering.
EXCEPTIONS APPLICABLE TO THE RIGHT OF WITHDRAWAL
No refund is made after downloading the ordered product.
In accordance with the provisions of the Consumer Code (Art. 221-28.13°), the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a material medium, the execution of which began after express prior consent of the consumer and express waiver of his right of withdrawal.
Any Service or Product of Integral Management sold on the Site and on its attached sites requires access to digital content (documents, audios, videos, etc.). Integral Management obtains the express prior consent of the Client for the performance of the Service or Product before the end of the withdrawal period.
At the time of the order, before selecting his method of payment and entering his bank details, the Customer expressly requests to be able to access the documents, audios, and videos before the end of the withdrawal period which he declares to waive by ticking the box provided at this effect.
For information and in accordance with Article L121-21-8 of the Consumer Code, the customer acknowledges and understands that his right of withdrawal cannot be exercised, in accordance with paragraph 9, when supplying downloadable audio and/or video recordings, texts, and/or images when these have been unsealed by the consumer after delivery.
The legal withdrawal period is, therefore, zero from the moment the Customer ticks the box provided for this purpose and the product ordered is downloaded.
In the event that a customer strives to request a contentious refund, in particular when the request is made within a period of less than the duration of an online program, for example, the seller reserves the right to apply the law in accordance with Article L121-21-8 of the Consumer Code.
Integral Management (the seller) reserves the right, in accordance with Article L. 122-1 of the Consumer Code, to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
In the event that a customer, already dissatisfied with a product, would strive to buy products again and systematically request a refund, Integral Management reserves the right to refuse disputed requests.
The customer must declare any dispute arising from his order (download error, the impossibility of access to the product, etc.) within 24 hours (one) day.
It is emphasized that the results achieved by the products sold on the Integral Management website are naturally dependent on the proper application of the advice given. The success of the methods exposed and taught depends in part on the commitment of the user to assimilate the techniques given and to practice them so that they produce the expected results.
ARTICLE 10 – AVAILABILITY
Products and services are offered as long as they are visible on the Integral Management website and/or its related websites.
The Customer must have adequate computer equipment allowing him to follow and/or have access to the documents of the Service or Product, a laptop being sufficient.
The Customer will have to follow a series of specific steps to be able to place the order and register for the Service or Product. After having read the essential characteristics of the Service or Product and selected the formula best suited to his needs, the Customer indicates his contact details, accepts the General Conditions of Sale and Use, waives his right of withdrawal, takes note of the Privacy Policy of the Site, after careful reading of the contractual documents at its disposal. The Customer must check and correct any error concerning the information he provides, before validating the content of the order. The Customer then proceeds to pay for the Service or Product.
The Customer will then receive a confirmation by e-mail of payment for the order, as well as an acknowledgment of receipt of the order. He will receive a copy of the General Conditions of Sale and Use or a download link of the General Conditions of Sale and Use applicable on the day of his order or any other durable medium that it is the Customer's responsibility to keep. The delivery of access codes to the Service or Product is done electronically. For proper execution of the order, the Customer undertakes to provide its true identification elements to Integral Management.
Integral Management can optionally offer a “satisfied or refunded” guarantee for 30 days from the order. To be valid, the guarantee must be specified at the time of the order. The Customer has 30 days from the day of his order to request a refund if he is not completely satisfied with the service or product.
ARTICLE 11 – DELIVERY
The products are delivered in electronic format in the form of downloads or access to a secure platform. The waiting time is of the order of a few minutes to a few hours depending on the method of payment chosen.
Always check your spam folder for the delivery email.
The delivery time cannot exceed seven working days except for a problem beyond the control of Integral Management. The Customer is solely responsible for a lack of delivery due to an incorrect indication of his email address when ordering.
If you do not receive this delivery email, you can write to the email address: contactintegralmanagement@gmail.com
ARTICLE 12 – LEGAL NOTICE
The information contained on the Integral Management website and/or its related websites, all the texts, images, illustrations, audio, videos, and documentation contained in the products and services referred to herein should not be considered medical advice because the diagnosis is exclusively reserved for doctors.
Integral Management does not perform medical diagnostics.
Each identification/access code is strictly personal, individual, confidential, and non-transferable. The Customer will be liable for any unauthorized, fraudulent, or abusive use of his codes. The Client will immediately inform Integral Management of the loss or theft of the access keys. In the event of a violation of the access keys, Integral Management reserves the right to suspend the Service or Product, without compensation, notice, or prior information.
ARTICLE 13 – LIABILITY
The Customer is solely responsible for the service and/or product purchased, the choice, use, and interpretation of the information provided. Whatever reliance the Client places on such information, services, and/or products, the Client, therefore, does so strictly at his own risk. make no warranty of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this site, the goal. We cannot be held liable, both vis-à-vis third parties and the client, for the consequences of the use of research results by the client or omissions following an unsuccessful, defective, partial, or erroneous, or the misuse of the answers and texts consulted.
Consequently, we cannot be held, due to an express or tacit obligation, as civilly liable to the customer or third parties for any direct or indirect damage resulting from the use of the information and in particular resulting from inaccurate or incomplete information, an indexing error or a delay in uploading.
Under no circumstances can we be held liable for any damage of any nature whatsoever, in particular operating loss, loss of data, or any other financial loss resulting from the use or inability to use the products and services referred to herein. In addition, no assistance provided free of charge in the use of the products and services can create any additional guarantee about these conditions.
The performance of the seller's obligations hereunder is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
The responsibility of Integral Management is not engaged when it comes to products offered by professionals other than our website https://integral-management-online.com and its own linked websites. In the event of a dispute, please contact the responsible professionals directly. Through our website, we can offer you the possibility of connecting to other sites which are not under the control of Integral Management. We have no control over the nature, content, and availability of these other sites. The inclusion of links on our site does not necessarily imply a recommendation or constitute an endorsement by us.
Finally, Integral Management cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service or product, external intrusion, or the presence of computer viruses.
The Service or Product complies with the regulations in force in Estonia. Integral Management cannot be held liable in the event of non-compliance with the legislation of the country in which the Service or Product is available, which it is the Customer's responsibility to verify.
It is the Client's responsibility to proceed before the end of the Service or Product to backups of its content or of the elements to which it has access that can be downloaded, Integral Management not guaranteeing by the hosting of the content or the provision of any element after the end of the Service or Product, for any reason whatsoever.
Unless otherwise specified at the time of the order, a minimum response time is not guaranteed to Customers who wish to contact the trainers and experts of the Service or Product, who will endeavor to make a return within a reasonable time.
ARTICLE 14 – TERMINATION
It is recalled that the Customer remains liable for the full fixed price including VAT of the Service or Product as specified on the order page and, by these General Conditions of Sale and Use, including in the event of choice payment for the Service or Product by monthly payment during a minimum commitment period, and/or in the event of the subscription within the framework of an exceptional offer / promotional code, and/or in the event of recourse to any payment facility.
This contract may be terminated in advance, by either party, in the event of non-performance of any of the obligations contained therein and/or of any of the obligations inherent in the activity carried out.
Unless otherwise stipulated in this contract providing for immediate termination when it is not possible to remedy the breach, early termination will take place three (03) days after formal notice served by registered letter with acknowledgment of receipt to the defaulting party and/or by email with acknowledgment of receipt, indicating the intention to apply this express termination clause, which has remained without effect.
- Termination of activity
This contract may also be terminated early in the event of liquidation or receivership of one or other of the parties under the legal and regulatory conditions in force, and subject, where applicable, to the applicable public order provisions.
- Force majeure
Initially, any non-performance resulting from a case of force majeure will suspend the obligations of this contract. If the case of force majeure continues for more than one month, this contract will be terminated automatically and without formality.
- Termination linked to modifications of the General Conditions of Sale and Use.
Integral Management, the professional seller, reserves the right to modify its General Conditions of Sale and Use at any time. In the event of modification, the General Conditions of Sale and Use applicable are those in force on the date of the order, a dated copy of which (last date of update of the General Conditions of Sale and Use) is sent to the Customer after confirming the order.
Integral Management reserves the right to modify its various Service or Product offers at any time. Unless there are exceptional conditions, Integral Management will not impact upward or downward price changes on a Service or Product already subscribed for a determined amount.
Changes to the General Terms and Conditions of Sale and Use are binding on users of the Site and Customers who have accepted them from the time they are updated on the Site.
In the event of a refusal of the new General Conditions of Sale and Use, Integral Management is free to terminate this commitment.
ARTICLE 15 – APPLICABLE LAW IN CASE OF DISPUTES
All the clauses appearing in these General Conditions of Sale, as well as all the purchase and sale operations, referred to therein, will be subject to French law.
In the event of a dispute, the Client will first contact Integral Management to obtain an amicable solution.
Otherwise, any dispute in connection with the use of the site is subject to the estonian law. Only the English text shall prevail in the event of litigation and proceedings before the courts.
ARTICLE 16 – PERSONAL DATA
Integral Management reserves the right to collect personal information and personal data concerning the Client. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.
They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment.
This information and data are also kept for security purposes, to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification, and opposition to personal information and personal data concerning you, directly on the website.
This data is private and the addresses will never be used for other commercial purposes or sold.
ARTICLE 17: MODIFICATIONS TO THE CONDITIONS OF USE
Integral Management may modify the General Conditions of Sale and Use at any time. The Customer will be informed of the nature of these modifications as soon as they are put online. For users registered after the changes are put online, these will be immediately applicable to them because they will have expressly accepted them by becoming a Customer.
ARTICLE 18 – ARCHIVING AND EVIDENCE
Integral Management will archive orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
Integral Management's computerized registers will be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.
ARTICLE 19: CONTACT DETAILS
Any questions regarding the General Conditions of Sale and Use of Integral Management can be sent by email to the following address: contactintegralmanagement@gmail.com